Help Centre

Bonus Terms & Conditions

Last updated: 24.12.2023

All bonus offers are strictly limited to one per person and their family, home address, email address, IP-address, telephone number, account number, credit or debit card number, e-wallet number, payment system account (Neteller, Skrill, etc.) or one electronic device (computer, mobile phone, tablet, etc.).

All the players can take advantage of Luckymax bonuses, except for cases where the bonus has country restrictions and the player is a citizen of one of these countries, or the player has any specific restrictions on their account that state that they are not eligible.

Bonuses are not available to players from the following countries: Bulgaria, Bosnia and Herzegovina, Croatia, Greece, Hungary, Serbia, Macedonia, Republic of Moldova, Indonesia, Philippines, Georgia, Sierra Leone, Spain, Estonia, Slovakia, Anguilla, Belarus, Ukraine and Poland.

The player is not allowed to abuse bonus offers. In case of such abuse the Casino has the right to prohibit the Player from receiving any bonuses and to cancel any winnings received using bonus funds, both at the moment of wagering and after it.

The Player is not allowed to use any strategies whilst playing with an active bonus in order to fulfil the wagering requirements of the bonus. If the Player uses such strategies, and if the Casino has sufficient grounds to believe that the Player's actions are aimed solely to obtain financial benefits using the bonus advantage, then the Casino reserves the right to cancel all Player's winnings.

All the bonuses are added according to the UTC time zone.

All bonuses have a minimum deposit requirement for obtaining the bonus, a maximum possible bonus amount, wagering terms, a maximum amount of bets while wagering and a time limitation of bonus life, unless otherwise indicated.

Any issued bonuses are by default limited to a maximum bet during wagering: 5 EUR/USD; 8 CAD/AUD; 0.000095 BTC unless otherwise specified. Max bet limit includes bets doubling after a game round has been completed as well as bonus rounds (purchased within the game).

The winnings obtained by using bonuses become available for withdrawal only after meeting the requirements of all wagering rules. This means that you cannot request your withdrawal until wagering requirements are fully fulfilled. You start playing with real money first, then with bonus money, and as soon as bonus money is lost, the bonus also gets lost.

At the end of the bonus period, if the bonus remains valid and the conditions of wagering are not met, all bonus money and winnings are void.

A player can request a withdrawal of their deposit before meeting the requirements for bonus wagering. In this case, the amount of the bonus and winnings are void, and the remaining funds, if any, are paid to the player.

A player has the right to cancel any bonuses without proceeding to their wagering, without any loss of their own funds.

Bonuses are automatically cancelled upon active balance reaching the amount of 0.05 EUR/USD/CAD/AUD; 0.000001 BTC; or less. This term only applies to balance tied to a bonus, i.e. deposit + bonus, or a bonus only (in case of a no deposit bonus), and doesn't apply to funds on a player's balance gained from other deposits or bonuses.

Only one bonus can be activated at a time. Deposit bonuses cannot be combined.

A player has the right to refuse any bonuses from the Casino.

Delaying any game round in any game, including free spins features and bonus features, to a later time when you have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game is prohibited.

Please note that not all games count fully when betting towards wagering requirements of a bonus. 100% of the bet is taken into account when playing slots, except for the slots below.

Playing for bonuses is not available in the following slots: Craps (1x2 Gaming), Scarab Treasure (Amatic), No such games (Belatra), Ninja (Endorphina), 1429 Uncharted Seas (Epic Media), Egyptian Dreams Deluxe, Knockout Football, London Hunter, Magic Oak, Pumpkin Patch, Santa’s Village (Habanero), Mega Boy, Roo Riches, Super Fast Hot Hot Respin, Tree of Fortune, Vegas High Roller (iSoftbet), Dead or Alive, Devil's Delight, Lucky Angler, Reel Rush 2, Reel Steal, Robin Hood: Shifting Riches, Scudamore's Super Stakes, Serengeti Kings, Single Deck Blackjack Professional Series, The French Roulette, The Wish Master, TXS Hold'em Professional Series (NetEnt), Baker's Treat, Eye of the Kraken, Golden Legend, Happy Halloween, Hugo 2, MULTIFRUIT 81, Pearls of India, Pimped, Rage to Riches, Royal Masquerade, Sea Hunter, Tower Quest (Play'nGo), Queen of Gold, Jade Butterfly (Pragmatic), 300 Shields, African Quest, Agent Valkyrie, Astro Legends: Lyra and Erion, Art of the Heist, Beautiful Bones, Bikini Party, Book of Oz, Bookie of Odds, Break Da Bank Again Respin, Castle Builder, Castle Builder II, Cool Buck, Craps, Dragon Dance, Forsaken Kingdom, Gems Odyssey, Gems Odyssey 92, Hot Ink, Le Kaffee Bar, Magic of Sahara, Medusa, Peek-a-Boo - 5 Reel, Pets Go Wild, Reel Gems, Retro Reels, Retro Reels Diamond Glitz, Retro Reels Extreme Heat, Scrooge, Spectacular Wheel of Wealth, Stardust, Tomb Raider - Secret of the Sword, Tomb Raider, Untamed Bengal Tiger, Untamed Crowned Eagle, Untamed Giant Panda, Untamed Wolf Pack, Vampire: The Masquerade - Las Vegas, Village People Macho Moves, Wheel of Wealth Special Edition, Wheel of Wealth, Wild Orient, Zombie Hoard (Quickfire), Skulls Up! (Quickspin), Three Musketeers (Red Tiger), Kingmaker, Lil Devil (Relax), Cupids Strike 2, Divine Forest, Lemur Does Vegas, Summer Splash, Mines of Gold (Spinomenal), 1429 Uncharted Seas (Thunderkick), Alchymedes, Cazino Cosmos, Dark Vortex, Dwarf Mine, Double Dragons, Holmes and the Stolen Stones, Jackpot Raiders, Jokerizer, Ozwin’s Jackpots, Spina Colada, The Dark Joker Rizes, The Royal Family, Tut's Twister, Vikings go to Hell, Vikings go Berzerk, Wicked Circus, Wolf Hunters (Yggdrasil), all Jackpot slots.

The remaining games will contribute as follows: roulette games - 25%, card games - 10%, poker games - 5%,сasual - 5%, crash - 5%, other games - 0%.

When gambling with bonus funds, all the winnings requested for withdrawal pass a check prior to payment processing. The Casino reserves the right to request the user to confirm the personal data and payment method data as a result of the check.

The use of bonus funds purely to progress through the bonus stages is prohibited, particularly in the cases when bonus or cash funds are used purely to progress through the bonus stages (e.g. collecting 9 out of 10 coins to reach the bonus feature), and then final stages (e.g. playing to collect the final coin to reach 10 out of 10 and the bonus feature) are completed with cash bets when bonus funds have been forfeited, lost or wagering has been met, and converted to cash. All the winnings gained during that play may be considered void.

The Casino has the right to revoke any bonuses and winnings, as well as to confiscate all the money in the account if it has been obtained dishonestly or in violation of these rules.

The Casino reserves the right to amend and supplement these terms at any time.

Welcome Package: €4,000 Bonus + 300 Free Spins.

To receive the First/Second/Third/Fourth Deposit Bonus, you must make a minimum deposit of 20 EUR/USD, 30 CAD/AUD, 0.0007 BTC. The 1st deposit bonus will be automatically added once you make your first deposit. You have to enter respective bonus codes when depositing in order to receive the 2nd, 3rd and 4th deposit bonus.

To wager the bonus/free spins, you need to make bets for an amount 40 times the bonus/free spins amount.

In order to get the free spin part of the bonus, you need to wager at least x1 of your deposit. 100 Free spins for the First Deposit Bonus will be added in packs (20 free spins every day within 5 days) on Wild Cash x9990 (Bgaming).

The 50 Free spins for the Second Deposit Bonus will be added immediately in Lady Wolf Moon (Bgaming). The 50 Free spins for the Third Deposit Bonus will be added immediately in Elvis Frog in Vegas (Bgaming). The 100 Free spins for the Fourth Deposit Bonus will be added immediately in Bonanza Billions (Bgaming).

Maximum First Deposit Bonus amount is 500 EUR/USD/CAD/AUD, 0.017 BTC.

Maximum Second Deposit Bonus amount is 500 EUR/USD/CAD/AUD, 0.017 BTC.

Maximum Third Deposit Bonus amount is 1,000 EUR/USD/CAD/AUD, 0.034 BTC.

Maximum Fourth Deposit Bonus amount is 2,000 EUR/USD/CAD/AUD, 0.068 BTC.

Bonuses are active for 7 days.

Max cashout from the First/Second/Third Deposit Bonus is 5,000 EUR/USD/CAD/AUD, 0.11 BTC.

Maximum win resulting from welcome package free spins is 300 EUR/USD/CAD/AUD, 0.014 BTC.

OTHER REGULAR BONUSES

Week of Heights: Free Bonus of up to €400.

The bonus is available to players who either have already used all the welcome package bonuses or made at least 4 deposits prior.

The bonus issued on a Monday (UTC) is based on the amount of total deposits placed in the previous week (00:01 UTC Monday to 23:59 UTC Sunday), and is calculated as per the table below:

  • Deposit €50 - €99 for €5 bonus
  • Deposit €100 - €299 for €10 bonus
  • Deposit €300 - €499 for €25 bonus
  • Deposit €500 - €799 for €35 bonus
  • Deposit €800 - €999 for €50 bonus
  • Deposit €1,000 - €1,499 for €75 bonus
  • Deposit €1,500 - €1,999 for €100 bonus
  • Deposit €2,000 - €2,999 for €150 bonus
  • Deposit €3,000 - €3,999 for €200 bonus
  • Deposit €4,000 - €4,999 for €300 bonus
  • Deposit €5,000+ for €400 bonus

In exceptional circumstances, the bonus may be delayed and granted within 72 hours of the designated time.

To qualify for the weekly bonus, players must wager their total deposits at least 5 times.

Only one bonus per player will be issued each week.

Bonus must be activated within 2 days of receipt.

40x wager applies to all bonuses before a withdrawal can be requested. Wagering contributions vary by game. Players will have a period of 7 days to meet the wagering requirements.

Thrill Ride Monday: 33% deposit bonus, up to €33 and 33 Free Spins.

Every Monday fuel your excitement with a roaring 33% deposit bonus, up to €33 and epic 33 Free Spins.

To receive the Thrill Ride Monday bonus, you must deposit a minimum of 20 EUR/USD/CAD/AUD, 0.00078 BTC using the specified bonus code.

To wager the bonus, you must place bets equal to 40 times the bonus amount.

The Wednesday reload bonus duration is 7 days.

Big Wednesday: 50% up to €100

Conquer the colossal waves of excitement using code BIG, unlocking a 50% bonus surging up to an incredible €100.

To receive the Big Wednesday bonus, you must deposit a minimum of 20 EUR/USD/CAD/AUD, 0.00078 BTC using the specified bonus code.

To wager the bonus, you must place bets equal to 40 times the bonus amount.

The Wednesday reload bonus duration is 7 days.

Rapids Rendezvous Saturday: 20 Free Spins for each deposit every Saturday.

Minimum deposit is 20 EUR/USD/CAD/AUD, 0.00078 BTC using the specified bonus code.

You have 7 days from the time of receiving the free spins to complete the wagering requirements.

Monthly Summit Ascent: 100% up to €500

The bonus is available once per player each calendar month (from 00:01 UTC on the first day of the month to 23:59 UTC on the last day of the month).

The bonus is available once a month for players who either have already used all the welcome package bonuses or made at least 4 deposits prior.

To receive the Monthly Reload Bonus, you must deposit a minimum of 20 EUR/USD/CAD/AUD, 0.00078 BTC using the specified bonus code.

Maximum Monthly Reload Bonus amount is 500 EUR/USD/CAD/AUD,0.017 BTC.

Monthly Summit Ascent bonus duration is 7 days.

Any bonus winnings from any deposit bonus offer will be capped to a maximum of €5,000 or currency equivalent unless specified otherwise in the individual Promotion Terms and Conditions. Any winnings over this amount may be forfeited (inclusive of any amount generated through subsequent play with the redeemed bonus winnings).

Currency Conversions for promotion and bonus offers.

Base currency used is EUR, which will use the following conversions for FIAT currencies:

Base / Conversion

1 EUR = 1 USD/CHF/CAD/AUD/NZD

Cryptocurrencies minimum and maximum will be reflected up to the maximum in EUR at the exchange rate.

No Deposit Bonus and No Deposit Free Spin

If you have not already made a deposit with Lucky Max Casino before receiving a No Deposit Bonus or No deposit Free Spin, any bonus winnings will be capped to a maximum amount of €200 or currency equivalent. Any winnings over this amount will be forfeited (inclusive of any amount generated through subsequent play with the redeemed bonus winnings).

If you have already made a deposit with Lucky Max Casino, any bonus winnings ***from a no deposit bonus (free offer/goodwill gesture)*** will be capped to a maximum of €5,000 or currency equivalent as soon as the wagering requirements of this bonus are met. Any winnings over this amount will be forfeited (inclusive of any amount generated through subsequent play with the redeemed bonus winnings).

If you have already made a deposit with Lucky Max Casino, any bonus winnings ***from a no deposit Free Spin (free offer/goodwill gesture)*** will be capped to a maximum of €300 or currency equivalent as soon as the wagering requirements of this bonus are met. Any winnings over this amount will be forfeited (inclusive of any amount generated through subsequent play with the redeemed bonus winnings).

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